Firm Foundation Chiropractic, LLC (“Firm Foundation Chiropractic,” “we,” “us,” or “our”) operates this website and provides chiropractic care and related services. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information.

1. Information We Collect

We may collect personal information from you when you:

• Schedule or request an appointment

• Submit a contact form

• Subscribe to email or SMS communications

• Contact us with questions

• Provide feedback

The information we collect may include:

• Name

• Email address

• Phone number

• Appointment details

• Communication preferences

2. How We Use Your Information

We use the information collected to:

• Schedule and manage appointments

• Send appointment confirmations and reminders

• Provide schedule updates and practice notifications

• Respond to inquiries

• Improve our services

If marketing consent is provided, we may also send promotional messages related to our services.

3. SMS Communications

If you opt in to receive SMS communications from Firm Foundation Chiropractic, we may send:

• Appointment confirmations

• Appointment reminders

• Schedule updates

• Practice notifications

• Promotional messages where marketing consent has been provided

Message frequency varies. Message and data rates may apply.

SMS consent is collected through a clear, optional, unchecked checkbox on our website forms. Consent is not required as a condition of purchase or service.

You may opt out at any time by replying “STOP” to any message. For assistance, reply “HELP.”

No mobile information, SMS opt-in data, or consent records will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with trusted service providers who assist in operating our business, provided they are contractually obligated to protect your information.

4. Cookies and Tracking Technologies

We may use cookies and similar technologies to improve user experience and analyze website usage. You may disable cookies in your browser settings; however, some features of the website may not function properly.

5. Information Protection

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

While we take reasonable steps to secure your information, no method of transmission over the internet is completely secure.

6. Third-Party Service Providers

We do not sell or trade personal information.

We may share information with trusted third-party service providers who assist us in operating our website, managing appointments, sending communications, or providing support. These providers may only use personal information as necessary to perform services on our behalf.

Mobile opt-in data and consent information will not be shared with third parties for marketing purposes.

7. Your Rights

Depending on applicable law, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of personal information, subject to legal requirements

• Withdraw consent where applicable

Requests may be submitted using the contact information below.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

11. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Firm Foundation Chiropractic
Email: firmfoundationchiropracticllc@gmail.com